Frequently Asked Questions

Everything you need to know about LocalAdSlate. Can't find your answer? Email us.

Trial & Pricing

How does the 14-day free trial work?

Sign up with your email address and start using all features immediately — no credit card required. Pair your TV, upload your content, and go live. At the end of 14 days you'll be prompted to add a payment method to continue.

What happens if I don't subscribe after the trial?

Your screens pause — content stops playing on the TV. Your account, media, and settings are all saved. You can resume at any time by subscribing. Nothing is deleted.

How much does it cost?

$10 per screen per month, billed monthly. If you have 5 or more screens, the price drops to $8 per screen per month — the 20% volume discount applies automatically when you add your 5th screen.

Is there a discount for multiple screens?

Yes. When you add a 5th screen, every screen on your account drops to $8/month (20% off the standard price). The discount applies automatically — no coupon or request needed.

Can I cancel at any time?

Absolutely. Cancel from your account settings with one click. You won't be charged again, and your screens stay active until the end of the current billing period.

Setup & Hardware

What TVs and devices does LocalAdSlate work on?

Any TV or device with a web browser: Samsung Smart TVs, LG Smart TVs, Sony Smart TVs, Amazon Fire TV Sticks, Android TV boxes, and more. If it has a browser and can connect to the internet, it works. No apps or additional hardware to purchase.

How do I pair my TV?

Open your TV's browser, navigate to the player URL shown in your dashboard, and enter the 6-digit pairing code that appears on screen. The TV pairs instantly and starts playing your content. The whole process takes under 60 seconds.

Can I manage my screens remotely?

Yes. Log into your dashboard from any phone, tablet, or computer. Changes to your content or playlist go live on your TV within seconds — from anywhere in the world.

What if my TV browser is old?

LocalAdSlate is built to work with older TV browsers going back to 2015 models. The player is optimised for Chrome 55 and above. If you're unsure, just try the free trial — pairing takes 60 seconds and costs nothing.

What happens if my internet goes down?

The currently playing content stays on screen. If the TV is already playing something, it continues from its local browser cache. New content won't load until connectivity returns, but your TV won't go blank mid-show.

Content & Management

What types of content can I show?

Images (JPEG, PNG) and videos (MP4). You control how long each image displays, build a playlist that loops automatically, and can schedule specific items to show only during certain hours.

Is there a limit on media files?

No limit on the number of files. Individual files must be under 10MB each. Videos should be kept to a reasonable length — shorter clips (15–60 seconds) work best for in-store display.

Can I schedule content for specific hours?

Yes. Set operating hours per screen — content plays when you're open and pauses automatically when you're closed. You can also schedule individual playlist items to show only within specific time windows.

How quickly do content changes appear on my TV?

Within seconds. Changes you make in the dashboard are pushed to your TV in real time — no refresh or restart needed.

Marketplace & Earnings

How does earning from my screen work?

Once your subscription is active, you can optionally list available time slots in the LocalAdSlate marketplace. Local businesses browse available screens, submit an ad, and pay you for the placement. LocalAdSlate deducts a small platform fee from each transaction. The rest goes to you.

Do I have to accept every ad?

No — you approve every advertiser and every ad before anything appears on your screen. You can also restrict which categories of business you allow. You are always in full control.

Can I set my own price for ad slots?

Yes. You set your rate per slot. The marketplace shows your price to potential advertisers. There is no minimum or maximum — you decide what your screen time is worth.

Is marketplace participation required?

No. The marketplace is entirely optional. Your subscription gives you full use of the signage platform. You can choose to never list your screen and simply use it for your own content.

Still have questions?

Email us at info@localadslate.com — we reply within one business day.

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